FAQ

Q: What are delivery times?

A: Our delivery times are Thurs-Sun 9-12pm or 12-3pm, although we can make exceptions if needed

Q: How do we schedule a viewing?

A: You may contact us to schedule a viewing within our hours of Thurs-Sun 9-12pm

Q: What if I really like it but can’t afford it right away?

A: with Klarna you have the option to split your payment into interest-free installments or choose financing to spread the cost over several months, making it super convenient to pay at your own pace!

Q: What if my item won’t fit in my apartment?

A: Send us the dimensions along with pictures of your entryway and we will confirm if it fits

Q: What is the refund policy?

A: We offer a full refund if items are no longer wanted before delivery

Q: Can we sell our couch?

A: You may submit your couch in our “couch pickup” form and we will notify you with an offer for cash or credit

Q: Is delivery free?

A: We offer a free curbside couch delivery in New York along with in unit delivery for additional